Common Questions
All about Apps
All the information you need to know
1.1. What is a native App?
It is one that has been programmed in the specific programming language of the mobile phone on which it is installed, providing a better experience of use and performance, since it makes the most of the hardware of the device.
1.2. How many operating systems are there for smartphones?
There are many operating systems, but globally 97% of the mobile phones use three of them, in order of use: Android, iOS (iPhone and iPad) and Windows Phone, the latter with very few users.
1.3. How and where can my app be downloaded?
Your app is available on the Apple App Store and on Google Play for Android. Just look for the name of the app or use the QR codes you will receive, which are directly connected to the download.
1.4. If I have my site, why would I want an app?
There are two channels that complement each other, in particular the apps offer the following advantages:
- It allows the owner to communicate with their users, while a site “is expected” to link to see the information;
- The apps use the hardware of the mobile phone: GPS, navigator, compass, accelerometer, cameras, loudspeakers, etc., tools not available on the web;
- Given that 70% of internet connections are made via mobile, it is preferable to have a website that allows the user to download your app than to invest in a site.
1.5. How many application markets are there?
The apps developed with this technology have a CMS that allows you to update your app and the responsive website that is generated in parallel, without having to publish or update the application in the markets. In addition, our apps have more than 150 100% native customization options, described in the App Factory section.
1.6. What are push notifications?
They are an option that allows real-time communication with or between users of an application. For example, when sending a Whatsapp message, the user immediately receives a visual and audible warning.
1.7. What can I submit in a push notification?
With a push notification it is possible to send text, images, files, web links and, in summary, everything that a mobile phone can read.
1.8. How many images can I send in a push notification?
Non-custom apps can send up to 15 images and one YouTube video per notification, however, this can be modified to send all that a customer wants. You can attach a file of any type, without retention, in the body of the notification can include any links to files you want; The most convenient is to include links to platforms such as Dropbox, where you can place documents with no space limit.
1.9. How do I add content to my application?
It has a very easy to use control panel to create push notifications. You will also have access to usage statistics, customer databases, configuration of locations, etc.
1.10. What is a category within my application?
An app provides, among other things, information for users; Categories are how to keep that information organized. For example, if you want to talk about different topics such as Sports, Football, Health, etc., you would need to have those categories or sections in your app so that users can find information with ease.
1.11. What is a feature?
This is what happens when you press an app button. Example: If you press a button and access an online store, that’s functionality.
1.12. What is the difference between static and dynamic content in my app?
Static content is not editable unless you update the app in markets. Dynamic content is one that you can modify in your app without the need for updates, for example, push notifications.
1.13. What kind of statistics can I consult?
You can see the number of users who received the push notifications, the type of mobile phone they have, their geographical location, the part of the app they most access, and so on.
1.14. What is the difference between my online store and native mobile e-commerce?
Native e-commerce offers users accessibility, usability and speed that they can not offer on a website.
1.15. What is geomarketing?
This is a feature that allows you to send notifications to users in your app who enter a specific zone that you have defined. This tool is very useful for offering products to customers when they pass near your business, or even for an area of your responsibility.
1.16. What information can you see on the store map?
In each point of the map you can show the address, telephone contact, email and web page.
1.17. Why do I want individual push notifications?
The individual push notifications are very useful, they serve to warn a concrete client about contracted services, to make promotions to special clients, to congratulate him on indicated dates, etc.
1.18. Can I target the messages and notifications?
Notifications allow you to send information or promotions to groups of users that you can create through the control panel in a very easy way. In addition, the individual messages are very useful to warn a specific customer about services contracted, to make special customer promotions, to congratulate him on marked dates, etc
1.19. How are draws made?
Drawings are only held among registered users. Its operation is simple: in the control panel there is a section “Sweepstakes”, where you can indicate the number of winners, the prize and the message that is sent. Through an algorithm, the winner (s) is automatically selected and a message is sent to all participants informing them of the result.
1.20. What is loyalty in points?
It allows you to advertise your business on the social networks of your users. Each time someone shares a notification on your Facebook or Twitter via the buttons shown in the app, you receive points that you can exchange for prizes you’ve set in your dashboard.
1.21. How do I share my notifications?
Each notification has buttons to share information on any social network or message application that the user has installed on the phone. Nevertheless, only those that are shared on Facebook or Twitter give points.
1.22. How does the chat work?
Users will be able to comment on any of your notifications, including text and images, comments will be displayed chronologicall.
1.23. How can a customer interested in a product contact me?
Each notification has an “It interests me” button that sends the owner an email with the data of the interested user.
1.24. What is an RSS feed?
It is a news system that, as a rule, includes a text and an image. It is used to disseminate information to users who subscribed to the source of the content. Apps can show the content of an RSS channel in any category as if it were push notifications.
1.25. What is the password category for?
Lets you limit access to a particular category or subcategory. To access the content, the user needs a password that you provide.
1.26. What is audio and video streaming?
Streaming is the distribution of multimedia content so that the user can view the video or listen to the sound while downloading, something very practical for applications related to leisure and communication.
In order to integrate streaming, the owner of the app must have the consent of the streamer, otherwise Google and Apple will not allow the app to be published.
1.27. How can I monetize my app with a banner?
It’s very simple, you can include as many people or businesses as you want in your app. You can sell this ad space at the price you think indicated, taking into account that the more users you have, the more clicks you’ll get on the ads.
12 things to know about creating apps with Beaconers
2.1 What’s a native app?
A Native app is an app built with the native language of the device on which it will be installed. The app is fast, smooth and delivers outstanding user experience. The Beaconers iOS and Android apps are 100% native.
2.2 Do I own the content delivered through a Beaconers app?
Beaconers is the technology which allows you to create, organize and deliver your content to your audience: images, logo, audio files, text, you name it. You are the sole owner of the content created through our tool and will remain so.
2.3 Does my app work offline?
Yes. After the application is first released, the content is cached, allowing it to be used offline. Beaconers applications and platform work offline in all browsers.
2.4 Can I set up a domain name for my web app?
Yes, all domain extensions are managed. You can assign a domain name to your application and your users, so they will access through a URL of your choice.
2.5 How can I optimize the SEO of my App?
The management interface allows you to edit the top html tags for your App. Each page also has its own URL and Beaconers engineers designed the code so that indexing by search engines is optimized according to your preferences.
2.6 How long does it take to create my app?
It all depends on your preferences for customizing templates, images, content and other ready-made elements available to you by Beaconers. It may take longer if you decide to explore the tool and discover the customization possibilities we offer.
2.7 How long does it take for my app to be online?
For publication in the Play Store, you can expect about 24 hours of waiting.
The iOS version of your app is compiled and published by us under your Apple Developer account. In order to ensure that your project conforms to the App Store guidelines, our teams complete a review of the app before starting the submission process. This step, mandatory before sending to the App Store, requires human intervention. We are committed to completing this step in 72 business hours. Apple may take several days to review your app and publish it on the App Store.
2.8 Will my app still function after my iPhone or Android phone is updated?
Yes, our engineers work to ensure your application works seamlessly with every evolution of the smartphone operating system. You just need to make sure that your App is up-to-date with the latest version of Beaconers technology and we deal with updates in real-time simply from our platform.
2.9 Are there any limits I should be aware of?
Our technical infrastructure is equipped to withstand a lot of traffic. There is no limit to the number of users who can browse your app. We do not limit your app’s downloads as well as the size limit of your app and we also do not place restrictions on push notifications.
2.10 How can I make money with my app?
You can display advertising within your app, either through an external ad network or by using our internal ad server. You can also publish a paid app on the App Store and the Play Store. Beaconers takes no commission on the revenue generated from your app.
2.11 How can I get help creating my app?
You can get in touch with the Beaconers team whenever you need to, directly from the management interface of your app. In your back office, you can also browse through our user guide, as well as our blog which is full of precious advice to take your app to the next level.